At Sunset Ridge Hotel, we take your privacy seriously and are committed to protecting your
personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data
that you provide when you visit our website, make a reservation, or engage with our services. By using our
website and services, you agree to the collection and use of your information in accordance with this
policy.
1. Information We Collect
We collect several types of information to provide you with the
best possible experience:
Personal Information: Name, address, email address, phone number, payment
details, and other information necessary to complete a booking or service request.
Booking Information:
Reservation details, including check-in and check-out dates, room preferences, special requests, and
additional services.
Usage Data: Information about how you access and interact with our website,
including IP addresses, browser types, and pages visited.
Cookies: Small text files that are stored on
your device to improve your experience on our website.
2. How We Use Your Information
We use the
collected information for various purposes, including:
Processing Bookings: To confirm and process your
reservations, provide services, and manage your stay.
Customer Communication: To respond to your
inquiries, provide support, or send information about your booking and promotions.
Improving Services:
To analyze usage patterns and improve our website, services, and user experience.
Marketing and
Promotions: With your consent, we may send you promotional emails or offers related to our
services.
Legal Compliance: To comply with applicable laws and regulations and resolve
disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third
parties. However, we may share your data in the following situations:
Service Providers: We may share
your information with trusted third-party service providers who assist us in offering services, such as
payment processing, marketing, and hosting.
Legal Requirements: We may disclose your information if
required by law or if we believe it is necessary to protect the rights, property, or safety of our guests,
employees, or others.
4. Data Security
We take the security of your personal information
seriously. We use industry-standard encryption and secure servers to protect your data from unauthorized
access. However, please note that no method of transmitting information over the Internet is completely
secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on the jurisdiction,
you may have the following rights regarding your personal information:
Access: You may request a copy
of the personal information we hold about you.
Correction: You can request that we update or correct
any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data,
subject to applicable laws.
Opt-Out: You can opt-out of receiving marketing communications from us at
any time by using the "unsubscribe" link in our emails.
6. Cookies
We use cookies to enhance your
experience on our website. Cookies help us remember your preferences, improve site performance, and deliver
personalized content. You can manage cookie preferences through your browser settings, including blocking or
deleting cookies.
For more information, refer to our Cookie Policy.
7. Third-Party Links
Our
website may contain links to external websites. We are not responsible for the privacy practices or content
of these websites. We recommend reviewing their privacy policies before providing any personal
information.
8. Children’s Privacy
We do not knowingly collect or store personal data from
individuals under the age of 13. If we become aware that we have inadvertently collected personal data from
children under 13, we will take steps to delete it as soon as possible.
9. Changes to This Privacy
Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with the updated "Last Updated" date. We encourage you to review this policy periodically to stay informed
about how we are protecting your information.
10. Contact Us
If you have any questions or concerns
about this Privacy Policy or how we handle your personal data, please contact us at:
Email:
[email protected]: +1 (555) 123-4567Address: Sunset Ridge Hotel, 45 Mountain View Road,
Clearwater, CA 94000, USA