Welcome to Sunset Ridge Hotel! By accessing or using our website, making a reservation, or
staying at our hotel, you agree to comply with and be bound by the following Terms & Conditions. Please
read these terms carefully before using our website or making a booking.
1. General Terms
These
Terms & Conditions govern your use of the Sunset Ridge Hotel website, services, and facilities. If you
do not agree with these terms, please refrain from using our website or booking any services.
2.
Booking and Payment
Reservation Process: To make a reservation at Sunset Ridge Hotel, you must provide
accurate and complete information. Your booking will be confirmed after we have received your payment and
processed your request.
Payment Methods: We accept major credit cards, debit cards, and other payment
methods. Payment for reservations must be made at the time of booking, unless otherwise stated.
Booking
Confirmation: Upon completion of your booking, you will receive a confirmation email containing the details
of your reservation. Please review it carefully and notify us immediately if there are any
discrepancies.
3. Cancellation and Modifications
Cancellation Policy: Cancellations made at least
48 hours before the scheduled check-in date will receive a full refund. Cancellations made within 48 hours
of arrival may be subject to a cancellation fee.
Modifications: You may modify your reservation based
on availability. Additional charges may apply if you change the dates of your stay or select a different
room category.
4. Rates and Charges
Room Rates: The rates for rooms are displayed on our website
and are subject to change. The final price will include taxes and any additional fees.
Additional
Charges: Extra services, such as room service, spa treatments, or parking, will be charged
separately.
5. Check-In and Check-Out
Check-In: The standard check-in time is from 3:00 PM
onwards. Early check-ins may be available upon request and subject to availability.
Check-Out:
Check-out is by 11:00 AM. Late check-out may be available upon request and is subject to availability and
additional charges.
6. Hotel Policies and Rules
Behavior: All guests are expected to behave in a
manner that respects the comfort and safety of others. Sunset Ridge Hotel reserves the right to ask any
guest who disturbs other guests or violates hotel policies to leave the premises without a
refund.
Smoking: Smoking is not permitted in the hotel rooms or indoor common areas. Designated smoking
areas are available.
Pets: Pets are not allowed unless explicitly stated in your booking confirmation.
A pet fee may apply for those traveling with approved pets.
7. Liability
Personal Property: Sunset
Ridge Hotel is not responsible for any lost, stolen, or damaged personal property during your stay. We
recommend that guests use the hotel safe for valuable items.
Hotel Liability: Sunset Ridge Hotel is not
liable for any direct, indirect, incidental, or consequential damages resulting from your stay, including
but not limited to accidents, injuries, or loss of personal property.
8. Privacy
By making a
reservation or staying at Sunset Ridge Hotel, you consent to the collection and use of your personal
information as described in our Privacy Policy. We respect your privacy and ensure that all personal
information is handled securely.
9. Governing Law
These Terms & Conditions are governed by the
laws of the jurisdiction where Sunset Ridge Hotel is located. Any disputes arising out of or in connection
with your stay will be subject to the exclusive jurisdiction of the courts in that location.
10.
Changes to Terms & Conditions
Sunset Ridge Hotel reserves the right to modify these Terms &
Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised
accordingly. We encourage you to review this page periodically to stay informed about our terms and
policies.
11. Contact Us
If you have any questions about these Terms & Conditions or our
services, please contact us at:
Email: [email protected]: +1 (555)
123-4567Address: Sunset Ridge Hotel, 45 Mountain View Road, Clearwater, CA 94000, USA